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Five steps from choosing your test to getting your sample to our lab

  1. Choose the situation that best describes you. We'll tailor the rest of these steps to your test.

    Not sure which applies to you? Schedule a consultation and our team will help you choose.

  2. A blood draw is the best sample for nearly all of our tests. It can be done wherever is most convenient for you. Common options include:

    Your doctor's office

    Many physician offices can draw blood in-house. Ask your doctor, especially if they are the provider ordering your test.

    Any Lab Test Now

    Walk-in locations nationwide that can draw your blood for an outside lab (often called a lab kit draw). Call ahead to confirm hours and any collection fee.

    Find a location →

    Mobile phlebotomy

    A phlebotomist comes to your home or office to draw your blood. Search for mobile phlebotomy services in your area.

    Hospital or clinic outpatient lab

    Local hospitals and outpatient clinics often offer blood draws for patients with an order from their provider.

    Planning transcriptome (RNA) testing? Have your doctor contact us at support@praxisgenomics.com before collecting a sample. RNA needs special collection tubes and handling, so the instructions below don't apply.

    What to tell whoever draws your blood

    • Draw at least 3 mL of blood into a lavender-top EDTA tube.
    • Label the tube with at least two identifiers (full name, date of birth, MRN / ID number) and the collection date.
    • Keep the sample at room temperature and ship it within 1-2 days of the draw by express courier, such as FedEx 2Day (see Step 4).

    Why blood instead of saliva or a cheek swab? These samples are hard to collect well on your own, take longer to extract, and often need extra amplification before testing, all of which can delay your results. Please contact us before choosing one.

  3. Choose your situation in to see only the forms for your test, or find your category below:

    Diagnostic & Prenatal

    Test Request & Consent Form

    Carrier Individual

    Test Request FormConsent Form

    Carrier Couple

    Test Request FormConsent Form

    Heredity

    Test Request FormConsent Form

    Somatic

    Test Request & Consent Form

    The consent form is required. Fill out and sign every page of the consent form, even if some sections (such as secondary findings) don't seem to apply. It records important decisions about your testing. On the combined Test Request & Consent Form, the consent pages are part of the same document, so send all of them.

    We cannot start testing without a completed consent form. If it's missing, we'll have to contact you to get it filled out, which delays your results.

    Filling out the Test Request Form

    • Patient Information: full name, date of birth, sex, specimen collection date, shipping condition, and specimen type.
    • Submitting Provider Information: your healthcare provider's NPI number (or international equivalent) and signature are required.
    • Email address: include a reliable email address where we can send your invoice (see Step 5).

    Optional forms, such as data release and health information release forms, are on our Forms page.

  4. Packaging

    • Label every sample container with at least two identifiers and the collection date.
    • Pack samples in IATA UN3373 compliant packaging. This is required regardless of courier.
    • Include your completed, signed forms from Step 3, including every page of the consent form.

    Shipping

    • Ship with FedEx. We recommend FedEx 2Day or a faster express service.
    • Ship fresh blood at room temperature within 1-2 days of the draw. Frozen samples must ship on dry ice.
    • Weekday delivery only. We receive packages Monday - Friday. FedEx knows our hours, but if you use another courier, make sure your package won't be delivered on a weekend.
    • Add support@praxisgenomics.com to your shipment's tracking notifications so we can follow it.
    • STAT or time-sensitive sample? Once it ships, email support@praxisgenomics.com with the tracking number and case details so we can watch for delays.
    • Shipping cell cultures, frozen tissue, or prenatal or tumor specimens? Email support@praxisgenomics.com first to confirm conditions.

    Ship to

    ATTN: Paul Smith
    Praxis Genomics
    6115 Peachtree Dunwoody Road, Suite 220
    Atlanta, GA 30328
    (678) 837-4022

    Include our phone number on the label. Most couriers require it.

    Shipping from outside the US?

    Use FedEx International Priority or an equivalent courier, and include both of these documents to avoid delays at US Customs:

    Commercial InvoiceShipper's Declaration - Exempt Human Specimen

    More details on sample types and conditions are in our shipping guide.

  5. Once your sample arrives and is accessioned (logged into our lab system), we extract it right away so the genetic material stays stable. Self-pay patients must pay before any further processing begins.

    • You'll receive an electronic invoice by email.
    • Pay the invoice by:
      • Credit / debit card through QuickBooks Payments, for balances up to $5,000. A 3.5% surcharge applies to credit card payments.
      • ACH / bank transfer / eCheck, which avoids transaction fees. Wire instructions are on the invoice.

    Learn more on our Billing & Payment page.

Questions along the way?

Our team is here to help. Schedule a consultation or contact us directly.

Schedule ConsultationContact Us

Phone: (678) 837-4022

Email: support@praxisgenomics.com